UENI uses Stripe as our payment provider. Stripe follows the strictest requirements for security and is certified as a PCI Level 1 service provider. Stripe takes your payment details directly. They are at no time shared with UENI.


In some regions, UENI also processes payments using Paypal and its global affiliates. We do not hold any credit or debit card details. 


Once you have confirmed payment information, you will be billed for the first month of your subscription upfront. Your subscription will automatically renew on the same day of the month that you signed up.


If you have signed up to an annual plan, you will be automatically billed on your yearly renewal date. 


If you wish to update your billing information you can click here to learn how.


Can you pay for a plan in instalments?


Unfortunately, it is not currently possible to pay for a UENI plan in installments, but both the Plus & Reputation plans are available as monthly subscriptions. It is worth noting that the monthly equivalent for subscribing to an annual plan is more advantageous as it costs less on a per month equivalent.  

Please note: In the past, we have also used GoCardless as a SEPA direct debit provider to collect payments across EuropeThese payments can take up to 7 working days to be processed. However, this payment provider is no longer available for new, incoming user.



Need a hand?
If you need any further assistance, please message our support team or get real-time help on our Live Chat!