About My Website

How can customers contact me through my website?
Your customers have a variety of convenient ways to get in touch with you through your UENI site.  Whether it's through our awesome booking system,...
Wed, 21 Apr, 2021 at 9:15 AM
Where can I find bookings requests, messages, and purchases made on my website?
If you are a service-based business and have listed services on your website, then customers can request a booking for these services. In doing so the custo...
Thu, 31 Dec, 2020 at 4:02 AM
How many images can I include on my website & what resolution should the images be?
Currently, Starter and Lite plan users may add up to 5 images on their photo gallery.  If you wish to add more, then the Basic, Plus, and Reputation pla...
Thu, 9 Jul, 2020 at 8:33 AM
What level of security is on UENI websites?
Every UENI website comes with HTTPS/SSL by default on all of our subscription plans.  Free SSL security keeps your site and business safe online, meanin...
Wed, 10 Jun, 2020 at 12:02 PM
Is hosting included?
That's correct! Hosting is included on all UENI plans. Every website we build includes free hosting on Amazon servers, so you can be sure your site...
Fri, 29 Jan, 2021 at 10:51 AM
Do UENI websites contain any UENI branding?
UENI websites contain a range of branding, some of which can be removed upon upgrading to our paid subscription plans.  1.  All UENI websites, regard...
Wed, 10 Jun, 2020 at 11:03 AM
How to remove the UENI banner from my site
If you are a customer on the free Starter plan, you may have noticed that your site contains a promotional banner.  This banner will be visible both from y...
Mon, 27 Jul, 2020 at 10:26 AM
Why were you not able to build my business a website?
If you have signed up for our service and we have not been able to build you a website, this is likely to be because: We have not received enough info...
Wed, 10 Jun, 2020 at 7:46 AM
What happens if I downgrade to the free Starter plan?
At UENI, we hope all our customers continue to enjoy our services for a long time to come, no matter their budget. That's why we offer both free and pa...
Fri, 19 Jun, 2020 at 8:28 AM
How to have UENI emails sent to my main inbox - Gmail
As a UENI customer, you'll be regularly receiving emails from us on important things such as how your website's doing, new updates that we're...
Wed, 7 Oct, 2020 at 6:10 AM